Frequently Asked Questions
Common questions about booking, changes, refunds and baggage.
Booking & Support
Is Book Airline Flight an airline?
No. We're an independent flight search and booking service and are not officially affiliated with the airlines listed on this site.
Can I change or cancel my flight?
Change and cancellation options depend on the fare type and airline you booked. See our cancellation policy for the general process, and check your fare rules for specifics.
How do I get a refund?
Refund eligibility depends on the fare rules of the ticket purchased. Visit our refund policy page for the general process, or contact us directly with your confirmation details.
What baggage is included in my fare?
Baggage allowances vary by airline and fare type — full-service carriers often include more than ultra-low-cost carriers. See our baggage policy page for a general overview.
Do you charge booking fees?
Any applicable service fees are disclosed clearly before you complete a booking, alongside the airline's own fare and any optional extras you select.
How do I speak to a booking agent?
Call 888-454-0806 or email Reservations@bookairlineticket.com and a reservations agent can help with a new or existing booking.
Didn't find your answer?
Our reservations team can help directly.